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January 23, 2026 IST 13:52:57

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2 months ago

Duration: 0h 4m 7s

'Technology alone won't help win customer's confidence'

The return on investment (RoI) from technologies such as artificial intelligence (AI) will take time to materialise, and the immediate priority should be to increase spending on building governance frameworks around AI, top bank executives said.

Uploaded by: Rediff Video Desk on Fri, 31 Oct 2025 14:39:08 +0530

Views: 8

Tags: 'Technology alone won't help win customer's confidence'

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